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Common Errors
Solutions to frequent login, hardware, and network issues.
Most issues can be resolved quickly without contacting support. Here are the most common problems users encounter.
"Magic Link Expired"
Login links are one-time use and expire after 15 minutes. If you see this error, simply request a new link. Check your spam folder if it doesn't arrive instantly.
"Network Request Failed"
This usually indicates a corporate firewall blocking our API. Ask your IT team to whitelist *.tare.io and *.supabase.co.
"Printer Not Found"
Ensure the DYMO/Zebra web service is running on your local machine. You should see a small printer icon in your system tray. Restarting the service often fixes connectivity.